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Angkasa Pura Airports Presenting Information Service Center For Affected Residents From Construction Of Yogyakarta New Airport

05 Feb 2018

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KULON PROGO, February 5, 2018 - Angkasa Pura Airports officially opened an Information Center (help desk) for affected residents of Yogyakarta International Airport in Kulon Progo on Monday (5/2/2018). This help desk is located at the Office of the Yogyakarta International Airport Construction Project, Wates -Purworejo Km. 1, Tanggalan, Palihan, Wates.

"The construction of Yogyakarta International Airport in Kulon Progo is one of the National Strategic Project (PSN) which is targeted to operate in 2019. As the trustee and initiator of the construction of this airport, we have made efforts to prioritize the communication and dialogue aspects to the relevant parties from the beginning. And today, in order to further maximize the communication approach and open an information channel related to the needs of the affected residents of Yogyakarta International Airport, Angkasa Pura I officially presents an information service center or help desk,"said by Devy W. Suradji as Director of Airport Marketing and Services.

The presence of this help desk is a response to the high demand for the right and accurate information service related to the payment consignment process on the land owned by the people affected by the construction of Yogyakarta International Airport. Also to answer and provide explanations related to employment and business potential at Yogyakarta International Airport later.

This help desk is the result of cooperation between Angkasa Pura Airports and Kulon Progo Regency Government and other relevant stakeholders, such as the National Land Agency (BPN) and the construction contractor of Yogyakarta International Airport.

"This help desk aims to provide a comprehensive understanding of procedures and consignment payments process of compensation and guard the fulfillment of the rights of affected people, so that will open a dialogue room between citizens with Angkasa Pura I, Kulon Progo regency, BPN, construction contractor, and related parties others,"Devy added.

According to Devy, the limited space and time to make the initiators of the construction of Yogyakarta International Airport and residents affected difficult to dialogue. "For this help desk is present, namely as a place of dialogue as well as a means for citizens in conveying their input. So citizens will get clear and vivid information, and minimize information that is troubling or confusing,"Devy said again.

In line with Devy, Regent Kulon Progo Hasto Wardoyo said that every day complaints and questions residents will be recorded in the help desk is to be followed up and found the solution. "Help desk becomes a discussion forum and discuss to solve the problem. There is no problem that we are so ignorant so every problem must be solved properly. The voice of the heart of the smallest community should we listen and followed up to find a solution,"said by Harto Wardoyo.

In addition, through the help desk the affected residents can get an explanation and understanding in preparing to welcome the presence of Yogyakarta International Airport in Kulon Progo. "Self preparation is done by improving the quality of Human Resources (HR) to compete to enter employment opportunities and business opportunities. Opportunities that can be exploited by the people are open since the construction phase and after the Yogyakarta International Airport operates, "added by Agus Pandu Purnama as General Manager Angkasa Pura Airports Branch of Adisutjipto International Airport.

According to Pandu, basically the construction of Yogyakarta International Airport in Kulon Progo has a great goal to improve the economy of the region and the people of Yogyakarta, especially the Kulon Progo community. The airport, which is in the first phase of development, will have a capacity of 14 million passengers per year. This will certainly provide job opportunities and business opportunities for thousands of people, both employment and airport operations, relating to airport operations, and those not directly connected to operations airport, "said Pandu.

To improve the quality of human resources and improve the capacity of citizens in welcoming these job opportunities and business opportunities, Angkasa Pura Airports has provided entrepreneurship training and skills training programs. "Even today there are also many affected people who have bought new land and started farming again. In addition there are also farmers who have successfully turned the profession into catering and laundry entrepreneurs,"Pandu cite.

Related to the employment information and the business opportunity, Angkasa Pura Airports presents this help desk. "Help desk aims to communicate to the public related to information on job opportunities and business opportunities. It is expected that people will understand and have a common understanding about the existence of Yogyakarta International Airport,"Pandu hopes.

Mechanism of help desk service brings the concept of one-door integrated services. All stakeholders have representatives here. "The flow of help desk service mechanism is started from the applicant's citizens who come will be assisted by the help desk officer. The officer will record the identity and information of the applicant. Then, the desired information will be forwarded to the relevant parties based on their information needs,"Pandu detailed.

Furthermore, the officer will provide explanations or responses directly to the applicant. If the problem can not be explained directly, then the officer will give follow up to maximum three days since the information applied for. All information included in the help desk service will be recorded in the database of Angkasa Pura Airports, Kulonprogo Regency, BPN, and development contractors. [AH]

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